FAQs

Cleaning Services Frequently Asked Questions

We understand that maintaining a clean and organized home is essential for your comfort and well-being. However, we also know that many questions can arise when it comes to hiring professional house cleaning services or tackling cleaning tasks on your own. That's why we've created this comprehensive guide to address all your inquiries.

  • What services does your house cleaning business offer?

    We offer a wide range of services, including regular cleaning, deep cleaning, move-in/move-out cleaning, post-construction cleaning, and customized cleaning packages to meet your specific needs.

  • How do I request a cleaning service?

    You can request a cleaning service by contacting us through our website, phone, or email. We'll guide you through the booking process and provide a quote based on your requirements.

  • Are your cleaners trained and background-checked?

    Yes, all our cleaners are trained professionals who undergo thorough background checks before joining our team. Your safety and security are our top priorities.

  • Do I need to be home during the cleaning?

    No, it's not necessary for you to be home during the cleaning. Many of our clients prefer to provide access instructions and let our trusted professionals handle the cleaning while they're away.

  • How long will it take to clean my home?

    The duration of the cleaning depends on the size of your home, its condition, and the services you request. We can provide an estimate when you book our services.

  • Do I need to provide cleaning supplies and equipment?

     No, we bring our own high-quality cleaning supplies and equipment. However, if you have specific products you'd like us to use or any allergies or sensitivities, please let us know in advance.

  • What is your cancellation policy?

    We understand that plans can change. We request at least 48 hours notice for cancellations or rescheduling to avoid any cancellation fees.

  • Are you insured and bonded?

    Yes, we are fully insured and bonded to protect both our clients and our cleaners in case of any accidents or damage during the cleaning process.

  • How do you handle special cleaning requests or areas of concern?

    We encourage you to communicate any special requests or areas of concern before the cleaning. Our team will do their best to address these specific needs.

  • Can I trust your cleaners to respect my privacy and belongings?

    Absolutely. Our cleaners are trained to respect your privacy and handle your belongings with care. We have strict guidelines in place to ensure your trust and satisfaction.

  • What are your payment options?

    We accept various payment methods, including credit/debit cards, online payments, and cash. Payment is due after the cleaning service is completed.

  • Do you offer any discounts or promotions?

    Yes, we periodically offer discounts and promotions. Be sure to check our website or contact us to inquire about any ongoing offers.

  • How often should I schedule regular cleaning services?

    The frequency of regular cleaning services depends on your household's needs and preferences. Typically, weekly, bi-weekly, or monthly cleaning is common, but we can tailor a schedule to your requirements.

  • What safety measures are in place regarding COVID-19?

    We follow all recommended safety guidelines, including wearing masks, using hand sanitizer, and maintaining social distancing. Our cleaners are regularly tested, and we take extra precautions to ensure your safety.

  • Do you offer satisfaction guarantees?

    Yes, we strive for customer satisfaction. If you're not satisfied with our service, please contact us within 24 hours of the cleaning, and we'll address any concerns promptly.

  • Can I request eco-friendly or green cleaning products?

    Yes, we offer eco-friendly cleaning options upon request. Just let us know your preference when booking, and we'll ensure our team uses environmentally friendly products.

  • Do you provide cleaning services on weekends or holidays?

    Yes, we offer cleaning services on weekends and holidays to accommodate your schedule. However, availability may be limited, so it's best to book in advance.

  • How do you handle pets during the cleaning process?

    We love pets! If you have pets, we recommend securing them in a safe and comfortable area during the cleaning to ensure the safety of both your pets and our cleaners.

  • What happens if something gets damaged during the cleaning?

    While we take every precaution to prevent accidents, accidents can happen. If anything is accidentally damaged during the cleaning, please notify us as soon as possible, and we will take appropriate measures to rectify the situation.

  • Do you offer recurring cleaning discounts for long-term clients?

    Yes, we appreciate long-term clients and offer discounts for recurring cleaning services. The longer you continue to use our services, the more you can save.

  • Can I request specific cleaners for my appointments?

    We do our best to accommodate requests for specific cleaners, but availability may vary. If you have a preferred cleaner, let us know, and we'll do our best to schedule them for your appointments.

  • Are there any items or areas you don't clean?

    We can discuss any specific items or areas you'd like us to avoid or handle with special care during the booking process. However, we are generally equipped to clean all areas of your home.

  • What safety protocols do you have in place to protect your cleaners and clients?

    We prioritize safety by providing our cleaners with personal protective equipment (PPE), enforcing hygiene practices, and conducting health screenings regularly. Our goal is to keep everyone safe.

  • Can I change or customize my cleaning package after booking?

    Yes, you can make changes or customize your cleaning package before the scheduled appointment. Please contact us at least 48 hours in advance to make any modifications.

  • What is the difference between regular cleaning and deep cleaning?

    Regular cleaning focuses on routine maintenance tasks, while deep cleaning involves more thorough cleaning of neglected areas. Deep cleaning is recommended for first-time clients or homes that haven't been cleaned in a while.

  • How much do your cleaning services cost?

    We are delighted to be recognized as a provider of high-quality house cleaning services that are not only effective but also budget-friendly. 


    Our dedicated team collaborates closely with each homeowner to craft a personalized cleaning plan tailored to their unique requirements. The cost of our services is determined by factors such as the size of your home and the specific cleaning tasks you desire.


    Furthermore, we offer specialty services that can be seamlessly incorporated into your regular cleaning plan as needed. These additional services encompass:


    - Thorough cleaning of your fridge's interior

    - Deep cleaning of your oven's interior

    - Changing of bed linens

    - Professional carpet cleaning


    At Quickly Home Services, our mission is straightforward: we specialize in the art of home cleaning. We recognize the value of your time and aim to help you enjoy more of it by managing your house cleaning needs efficiently and effectively.

  • Do I need to provide parking or access to your cleaners?

    If parking or access to your home is not readily available, please inform us in advance so that we can make appropriate arrangements for our team to access your property.

  • How do I leave feedback or reviews about your service?

    We welcome feedback! You can leave reviews on our website or on review platforms such as Google or Yelp. Your feedback helps us improve our services.

  • What areas do you provide cleaning services?

    We provide cleaning services in most cities within Whatcom County. Our goal is to serve the residents of the entire county, ensuring that homes in various areas can benefit from our professional cleaning services. Here is a list of near-me house cleaning areas we service:


    Sumas WA

    Blaine WA

    Lynden WA

    Chuckanut WA

    Bellingham WA

    Ferndale WA

    Fairhaven WA


    If you're located in Whatcom County and are interested in our services, please don't hesitate to reach out to us, and we'll be happy to discuss your cleaning needs.


    Remember, if you can't find the answers you're looking for, don't hesitate to reach out to our expert team for personalized assistance. 

  • Why Should I Choose You over Your competitors?

    Here are 10 Reasons!


    1. Quality and Attention to Detail

    We take immense pride in delivering top-notch cleaning services. Our team is highly trained and committed to providing a thorough and meticulous cleaning, ensuring every nook and cranny is spotless. We go the extra mile to leave your space looking and feeling immaculate.


    2. Customized Cleaning Solutions

    We understand that every customer's needs are unique. Our services are tailored to meet your specific requirements. Whether it's a one-time deep clean or a regular cleaning schedule, we work closely with you to create a cleaning plan that fits your needs and budget.


    3. Experienced and Reliable Team

    Our cleaning professionals are experienced, background-checked, and well-vetted. You can trust them to be punctual, reliable, and respectful of your property. We take great care in selecting and training our staff to ensure your peace of mind.


    4. Environmentally Friendly Practices

    We are committed to eco-friendly cleaning practices. Our cleaning products are safe for your family, pets, and the environment. We strive to minimize our carbon footprint and use green cleaning solutions wherever possible.


    5. Competitive Pricing

    While we offer premium cleaning services, we also understand the importance of competitive pricing. We strive to provide excellent value for your investment, offering reasonable rates for the quality of service you receive.


    6. Flexible Scheduling

    We know that your schedule may be busy, and we are here to accommodate your needs. Our flexible scheduling options make it convenient for you to arrange cleaning services at a time that suits you best.


    7. Customer Satisfaction Guarantee

    Your satisfaction is our top priority. If you ever have concerns or are not completely satisfied with our services, we will work diligently to make it right. We stand by our work and are dedicated to ensuring you are happy with the results.


    8. Licensed and Insured

    We are a licensed and insured cleaning service provider. This means that you can have peace of mind knowing that you are working with a reputable and responsible company.


    9. Transparent Communication

    We believe in clear and open communication with our customers. From scheduling appointments to discussing any special requests or concerns, we maintain transparency throughout the entire process.


    10. Community Involvement

    We take pride in being an active part of the community. We support local initiatives and strive to give back whenever we can. By choosing our services, you are supporting a business that cares about the community it serves.


Our cleaning services stand out because of our commitment to quality, customization, reliability, eco-friendliness, competitive pricing, flexibility, and dedication to customer satisfaction. We believe these qualities set us apart from our competitors and make us the ideal choice for all your cleaning needs.

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